South Coast Residents' Association

Privacy Policy

South Coast Residents Association (SCRA)
Last updated: 14 August 2026

The South Coast Residents Association ("SCRA", "we", "us", or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how SCRA may collect, use, store, disclose and protect personal information when you visit or interact with www.scra.co.ke, contact us, participate in SCRA activities, submit information through the website, or otherwise communicate with the Association.

SCRA is a community association representing residents and stakeholders in the South Coast region of Kenya. Our activities include community representation, environmental stewardship, development and planning advocacy, public participation, stakeholder engagement, community safety initiatives, and communication of information affecting the South Coast. These activities are reflected in SCRA's published advocacy and stakeholder documents.

1. Who We Are

The South Coast Residents Association (SCRA) is based in Kwale County, Kenya.

Postal address:
P.O. Box 5672-80401
Kwale County, Kenya

General enquiries: chair@scra.co.ke
Administration: admin@scra.co.ke

For privacy-related enquiries, requests or complaints concerning the processing of your personal information, please contact us using the above channels.

Where SCRA appoints a dedicated Data Protection Officer, the Association will publish the relevant contact details on this website.

2. Information We May Collect

Depending on how you interact with SCRA, we may collect information such as:

Information you provide directly

This may include:

  • Your name;
  • Email address;
  • Telephone or mobile number;
  • Postal or other contact details;
  • Your organisation, business or professional affiliation where relevant;
  • Information contained in correspondence or enquiries;
  • Information provided when registering for meetings, events, consultations or community activities;
  • Information provided when applying for or communicating about SCRA membership;
  • Information contained in complaints, reports, submissions or community concerns;
  • Photographs, statements or other material that you voluntarily provide for publication or community communications.

We will only request information that is reasonably necessary for the particular purpose for which it is being collected.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, depending on the website features and services in use. This may include:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages visited;
  • Date and time of visits;
  • Referring website;
  • General website usage information.

This information may be collected through server logs, cookies, analytics tools or similar technologies.

3. How We Use Personal Information

SCRA may use personal information for legitimate Association purposes, including to:

  • Respond to enquiries and correspondence;
  • Communicate with residents, members and stakeholders;
  • Administer SCRA membership and participation where applicable;
  • Organise meetings, roundtables, consultations and community activities;
  • Communicate notices, updates, advisories and information relevant to the South Coast community;
  • Coordinate stakeholder engagement with relevant public authorities, community organisations and other stakeholders;
  • Receive and respond to community concerns, complaints and reports;
  • Support environmental, planning, infrastructure, safety and community initiatives;
  • Maintain appropriate records of Association activities;
  • Improve the website and understand how visitors use it;
  • Protect the security and integrity of the website;
  • Comply with applicable legal and regulatory obligations; and
  • Perform other purposes that are reasonably connected to the activities of SCRA and which are communicated to you where appropriate.

SCRA's activities include advocacy and stakeholder engagement concerning environmental protection, development controls, infrastructure, event management, public safety and community interests.

4. Lawful Basis for Processing

Where applicable, SCRA will process personal information on one or more lawful grounds recognised under Kenyan data protection law.

These may include:

  • Your consent;
  • Performance of a request or arrangement with you;
  • Compliance with a legal obligation;
  • Protection of legitimate interests, provided those interests do not override your rights and freedoms;
  • Protection of vital interests where applicable; or
  • Another lawful basis permitted under Kenyan law.

Where processing is based on consent, you may withdraw that consent, subject to any legal or legitimate reason why we may need to continue processing certain information.

5. Communications

If you provide your contact details to SCRA, we may use them to respond to your enquiry or provide information relating to Association activities.

Where SCRA operates newsletters, mailing lists, event notifications or similar communications requiring consent, you will be given an appropriate opportunity to opt out.

You may ask us to stop sending non-essential communications to you at any time.

6. Cookies and Similar Technologies

The SCRA website may use cookies and similar technologies.

Cookies may be used to:

  • Make the website function correctly;
  • Remember preferences;
  • Improve website performance;
  • Understand website traffic and usage;
  • Support security; or
  • Enable third-party services incorporated into the website.

Some cookies may be placed by third-party services used by the website, such as analytics, embedded media, maps, social media or other functionality.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Social Media and Third-Party Services

SCRA may provide links to or embed content from third-party platforms, including social media services.

SCRA does not control the privacy practices of those third parties. When you interact directly with a third-party platform, that platform may collect and process information according to its own privacy policy and terms.

You should review the privacy policies of third-party services before providing them with personal information.

8. Information We Share

SCRA does not sell personal information.

We may disclose personal information where reasonably necessary for the purposes described in this Policy, including to:

  • Service providers who assist in operating the website or Association activities;
  • Website hosting, security, email, analytics or technology providers;
  • Event or meeting service providers where necessary to organise an activity;
  • Professional advisers where reasonably necessary;
  • Public authorities or regulatory bodies where required or permitted by law;
  • Emergency or security services where necessary to protect people or property; or
  • Other parties where you have provided appropriate consent.

Where third parties process personal information on SCRA's behalf, SCRA will seek to ensure that appropriate contractual, organisational and technical safeguards are in place.

9. International Transfers

Some website, email, cloud, analytics or technology providers may process information outside Kenya.

Where personal information is transferred outside Kenya, SCRA will take appropriate steps to ensure that the transfer is undertaken in accordance with applicable Kenyan data protection requirements, including appropriate safeguards or consent where required.

10. How We Protect Personal Information

SCRA takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;
  • Unauthorised disclosure;
  • Loss;
  • Destruction;
  • Alteration; and
  • Other unlawful or unauthorised processing.

However, no website, email service or electronic transmission can be guaranteed to be completely secure.

You should therefore avoid sending highly confidential information through ordinary website forms or email unless specifically requested by SCRA.

11. How Long We Keep Information

SCRA will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable law.

The appropriate retention period may depend on:

  • The nature of the information;
  • The purpose for which it was collected;
  • Whether an ongoing relationship exists;
  • Legal, regulatory or accountability requirements;
  • The need to resolve disputes; and
  • Legitimate archival or Association record-keeping requirements.

When information is no longer required, SCRA will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

12. Your Rights

Subject to applicable legal requirements and limitations, you may have the right to:

  • Be informed about the processing of your personal information;
  • Request access to personal information held about you;
  • Request correction of inaccurate or misleading information;
  • Object to certain processing;
  • Request deletion of certain personal information;
  • Request restriction of processing in appropriate circumstances;
  • Withdraw consent where processing is based on consent; and
  • Exercise other rights available under Kenyan data protection law.

The Data Protection Act, 2019 expressly provides data subjects with rights including being informed, accessing their personal data, objecting to processing, correction and deletion of false or misleading data.

To exercise a privacy right, contact SCRA at chair@scra.co.ke or admin@scra.co.ke.

We may need to verify your identity before acting on certain requests.

13. Complaints

If you believe that SCRA has handled your personal information unlawfully or improperly, please contact us first so that we can investigate and attempt to resolve the matter.

You also have the right to seek assistance or lodge a complaint with the Office of the Data Protection Commissioner (ODPC) where applicable.

14. Children's Information

The SCRA website is not intended to knowingly collect personal information from children without appropriate consent or lawful basis.

Where SCRA conducts activities involving children or collects information relating to children, additional safeguards will be applied as required by applicable law.

15. Links to Other Websites

The SCRA website may contain links to government agencies, tourism organisations, businesses, community organisations, social media platforms and other external websites.

SCRA is not responsible for the privacy practices, content or security of external websites.

A link to another website does not necessarily constitute an endorsement of that website or its contents.

16. Changes to This Privacy Policy

SCRA may update this Privacy Policy from time to time to reflect changes in:

  • The website;
  • Association activities;
  • Technology;
  • Data processing practices; or
  • Applicable law.

The updated version will be published on this page with a revised "Last updated" date.

17. Contact Us

For questions, privacy requests or concerns regarding this Policy, please contact:

South Coast Residents Association (SCRA)
P.O. Box 5672-80401
Kwale County, Kenya

Email: chair@scra.co.ke
Administration: admin@scra.co.ke

This Privacy Policy should be read together with SCRA's Terms of Service.

Last updated: 14 August 2026